1. Types of Information Collected
We collect two types of information about our users through this website: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting and using either type of information from you is to provide you with an efficient experience while using our website.
A. Personally Identifiable Information: This refers to information that lets us know the specifics of who you are, such as your name, physical address, e-mail address, telephone number, fax number, the name, type and size of your organization and information about your proposed performances. We only collect Personally Identifiable Information online when you specifically provide it to us, such as when you send us email messages, submit forms to us or transmit similar information to us. If you have any questions about the information you provide to us or if you would like to review and correct information you submitted in the past, please contact us for assistance.
B. Non-Personally Identifiable Information: This refers to information we obtain through your use of our website that does not by itself identify a specific individual or organization. Examples of Non-Personally Identifiable Information include the Uniform Resource Locator (“URL”) of the website that you just came from before visiting ours, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address (a number string that identifies the computer associated with your browsing session).
We use Non-Personally Identifiable Information primarily on an aggregate basis so we can better understand our customer demographics and improve the design and content of our website. Additionally, we may use Non-Personally Identifiable Information on an individual basis. For example, by using the IP address associated with your browsing session, we may suggest shows and materials that may be of interest to you or hold shows and materials in your “shopping basket” while you continue to browse our website or in between visits.
2. Release of Information
We do not sell, trade or rent your Personally Identifiable Information to others. We do provide some of our services through third parties who use your Personally Identifiable Information to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased from us, and we must release your address information to the delivery service to deliver products that you ordered. The use of your information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. Additionally, we will disclose information upon receipt of a court order subpoena or other legal process, [and we reserve the right to disclose information in order to cooperate with a law enforcement investigation or government inquiry that does not involve a subpoena or other compulsory process]. We reserve the right to report to law enforcement agencies or other appropriate authorities any activities (or associated information) that we suspect may be unlawful.
3. Marketing Contacts
We may, from time to time, contact you by phone, send you direct mail or email regarding our products and services or special promotions. If you do not want to receive such communications, please tell us when you give us your personal information. Additionally, you may, at any time, easily edit your account information by contacting customer service in order to no longer receive such communications.
4. Security of Information
Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we make efforts to protect your information, you acknowledge that the security, integrity and privacy of any and all information and data we obtain from you, or that is exchanged between you and us through this website, cannot be guaranteed.
5. Privacy Policies of Third Party Sites
Our website may contain links to third party websites with different privacy policies. We have no control over the privacy policies of third party websites and we are not responsible for the policies or practices of third parties.
6. Age Restrictions
Although our website is designed for the enjoyment of musical theatre lovers of all ages, you must be at least 18 years old to submit any Personally Identifiable Information or to place orders for the products and services we offer. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.